Informativa sui rimborsi
We offer a 14-day return policy from the date of receipt. To be eligible, items must be unused, unworn, with tags, and in original packaging, along with proof of purchase.
To initiate a return, contact exracegear@gmail.com. If approved, we’ll provide a return shipping label and instructions. Unauthorized returns will not be accepted.
For any return inquiries, reach out to exracegear@gmail.com
Damages & Issues
Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
To exchange an item, return the original item for a refund and place a new order separately.
Refunds
Once we receive and inspect your return, we’ll notify you of approval. Refunds are issued to the original payment method, though processing times may vary by bank or credit card company.